Certified Odoo Partner

Odoo Helpdesk — Organized Customer Support

Support tickets, SLAs, and knowledge base — for professional, fast customer service.

Odoo Helpdesk receives support requests via email, web form, or WhatsApp and converts them into tickets.

Set SLAs by priority and track response and resolution times — with customer satisfaction reports.

Link tickets to the knowledge base, projects, and billing.

Receive and categorize support requests.

Service level agreements with alerts.

Solution articles for customers and team.

Tickets from WhatsApp messages automatically.

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